Water Heater Program

staying in hot water is now a PLUS!

 

Water Heater Program

WELCOME

Discover the value of    co-op membership!

 

Access our welcome packet

Coop Connections

Discover the value of Co-op Connections

 

Value of Coop Connections program

Beat The Peak

Member notification system

 

Youth Programs offered by Aiken Electric Cooperative

RUN UNITED

April 29, 2017

 

 

Run United Half marathon, 5K, and Kids run

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Click here to receive email updates

For your protection:

The credit card industry has implemented changes that require credit card payments to be processed through an automated system (without person to person contact). These changes are intended to protect you and your credit card data. For this reason, Aiken Electric Cooperative Member Services Representatives will no longer be able to accept credit card information over the phone. However, credit card payments are allowed using our automated phone system, mobile app, or online.


AEC System Upgrades

Scam AlertAs part of our ongoing advancements and enhancements to our service system, Aiken Electric Cooperative has been upgrading electric power meters. We will continue with this upgrade initiative for the next few years in an effort to improve our outage monitoring system and increase our responsiveness out in the field. All metering personnel will have Aiken Electric Cooperative uniforms and be in a truck clearly marked with our logo. They will also have official Aiken Electric Cooperative wallet identification. Thank you for your patience as we continue our efforts to better serve you, our members.


Members BewareScam Alert

Members continue to report being targeted with a telephone scam involving buying a MoneyPack. An individual pretending to be from Aiken Electric calls and tells the member that their service will be disconnected unless payment is made right away. Even when the member says they paid, the scammer reports that the co-op billing system did not process their payment and they need to make another payment by purchasing a Money Pack, call the number provided by the scammer and give the receipt and access numbers. The scammer then has access to the Money Pack account and takes the money.

Aiken Electric NEVER asks members to buy a Money Pack and members ALWAYS receive several notices prior to disconnection. If you are contacted with a threat of disconnection and suspect it may be a scam, call the co- op to verify and, also, report any suspicious activity to local law enforcement. Thank you.


There is a difference

AIKEN ELECTRIC COOPERATIVE HAS A loyalty to its membership, and its membership only. That’s something you just won’t find with investor owned utilities. Co-op employees and trustees strive to serve their members well, by creating value through numerous programs that benefit those they serve, and our environment.

Did you know that you could receive a free water heater through our H2O Select PLUS 2 program? If fact, we pay you for joining, through the form of a rebate.

And as always, we are happy to mention our Help My House program, which allows us to make improvements to your home so that you can experience both energy and monetary savings each month.

I’ll be discussing more of our value-added and environmentally friendly programs in the future, such as our Beat the Peak alerts. In the meantime, consider some of the following DIY projects that may benefit your home this spring:

  • Open your windows in the evening and turn off your cooling system while sleeping.
  • In the morning, shut the windows and blinds to hold in the cool air.
  • Plant trees and shrubs that provide shade in warm months and sunlight in winter. As you can see, we’re different.

We’re working together to keep your electric bills affordable, and are continuing to make your interests our priority.

Gary L. Stooksbury

Chief Executive Officer


We Need Your Email Address

We would like to try to communicate better with our membership when we have major storms or major events. To do this, we believe it would help if we could communicate with you via email as well as through our website and Facebook page. So, we ask that you click the link to the left, “receive email updates” and complete the registration page or send us your email address(es), along with your account name and service address, to This e-mail address is being protected from spambots. You need JavaScript enabled to view it so that we can update our contact records. We will only use email communication during special situations or for important issues that may affect your service. As always, we will never share or sell your information. Our goal is to provide you the best member service possible, and we appreciate your partnership in that effort. Thank you.


sc.tellepa.com exercice your rights and speak up videoShould the EPA have the power to make new rules and regulations that cause your electric bill to soar? We think not. Protect your pocketbook and join our petition: www.sc.tellepa.com

 

 
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