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Water Heater Program

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Beat The Peak

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Youth Programs offered by Aiken Electric Cooperative

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July 29, 2017

 

 

Busting Clay for United Way

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For your protection:

The credit card industry has implemented changes that require credit card payments to be processed through an automated system (without person to person contact). These changes are intended to protect you and your credit card data. For this reason, Aiken Electric Cooperative Member Services Representatives will no longer be able to accept credit card information over the phone. However, credit card payments are allowed using our automated phone system, mobile app, or online.


AEC System Upgrades

Scam AlertAs part of our ongoing advancements and enhancements to our service system, Aiken Electric Cooperative has been upgrading electric power meters. We will continue with this upgrade initiative for the next few years in an effort to improve our outage monitoring system and increase our responsiveness out in the field. All metering personnel will have Aiken Electric Cooperative uniforms and be in a truck clearly marked with our logo. They will also have official Aiken Electric Cooperative wallet identification. Thank you for your patience as we continue our efforts to better serve you, our members.


Members BewareScam Alert

Members continue to report being targeted with a telephone scam involving buying a MoneyPack. An individual pretending to be from Aiken Electric calls and tells the member that their service will be disconnected unless payment is made right away. Even when the member says they paid, the scammer reports that the co-op billing system did not process their payment and they need to make another payment by purchasing a Money Pack, call the number provided by the scammer and give the receipt and access numbers. The scammer then has access to the Money Pack account and takes the money.

Aiken Electric NEVER asks members to buy a Money Pack and members ALWAYS receive several notices prior to disconnection. If you are contacted with a threat of disconnection and suspect it may be a scam, call the co- op to verify and, also, report any suspicious activity to local law enforcement. Thank you.


A legacy to celebrate

THROUGH THE YEARS, AIKEN Electric Cooperative has been able to stand the tests of time. Much of our success is due to our Board of Trustees. They are responsible for setting policy, as well as the fiduciary duties of the organization. Our co-op's board consists of ten of our very own member-owners, who are well known for making a difference in the communities they live in. We were recently able to show our appreciation to one of those Trustees during his retirement after 52 years of service to AEC.

Theo Williams was inducted in 1965, and has served in all leadership positions on the executive committee throughout his tenure. He has been a part of many of the company's advancements from the installation of AEC's first drive-up payment window to the planning of our first solar farm. During his time with AEC, he has helped the cooperative grow from 14,033 accounts to the now over 47,000.

He was also presented with the Order of the Silver Crescent by Senator Shane Massey, on behalf of Governor Henry McMaster, during our Annual Meeting in May. This award is a once in a lifetime achievement, considered to be the state’s highest civilian award for significant contributions, leadership, volunteerism and lifelong influence within the region and community.

We are grateful to have had Mr. Williams' directions and expertise for all of these years. Although he will no longer be a part of the Board of Trustees, his accomplishments will never be forgotten, and his legacy will live on forever.

Gary L. Stooksbury

Chief Executive Officer


We Need Your Email Address

We would like to try to communicate better with our membership when we have major storms or major events. To do this, we believe it would help if we could communicate with you via email as well as through our website and Facebook page. So, we ask that you click the link to the left, “receive email updates” and complete the registration page or send us your email address(es), along with your account name and service address, to This e-mail address is being protected from spambots. You need JavaScript enabled to view it so that we can update our contact records. We will only use email communication during special situations or for important issues that may affect your service. As always, we will never share or sell your information. Our goal is to provide you the best member service possible, and we appreciate your partnership in that effort. Thank you.


sc.tellepa.com exercice your rights and speak up videoShould the EPA have the power to make new rules and regulations that cause your electric bill to soar? We think not. Protect your pocketbook and join our petition: www.sc.tellepa.com

 

 
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